I work on planning tools at Nike. Previously, I led automation projects at Best Buy for Call Center, Supply Chain, and Finance teams.
Professional experience
Senior Global Planning Capabilities Manager
Nike · October 2025–Present
Led all ATLAS discovery, including more than three months of cross-functional workshops. Worked with technology teams on discovery and process design; the broader project was shared across teams. Co-authored future-state planning processes and functional design documentation.
Led user acceptance and end-to-end testing. Partnered with 37 subject-matter experts across 9 business functions to validate critical planning workflows, supported validation of 54+ application screens, and contributed to resolving 339+ defects across testing cycles.
Developed 30+ training assets, including user guides, demos, workshop materials, and facilitator content. Designed train-the-trainer programs to help subject-matter experts support their teams.
Facilitated 6 business sign-off sessions and supported readiness reviews and milestone tracking ahead of deployment.
Partnered with the people responsible for adoption and change management, and shared responsibility for communications.
ATLAS is part of Nike’s broader planning modernization, which targets consolidating 70+ legacy tools and retiring 35+ databases, and affects 10,000+ spreadsheets.
ATLAS is expected to support 500+ direct users once live. After launch, I will own the adoption and success metrics for the work.
Senior Business Enablement Manager, Planning Innovation
Nike · June 2024–October 2025
Helped lead a global enterprise Assortment Planning tool rollout to 200 North American users.
Coordinated delivery, dependencies, training, and launch readiness across regional teams, and helped support user acceptance testing (UAT).
Developed change-agent engagement strategies to connect Merchandising and Assortment Planning teams.
Led communications to more than 500 cross-functional partners.
Senior Product Manager, Direct Purchasing · Interim
Nike · January–June 2024
Prioritized the backlog for Direct Purchasing, the product that creates all purchase orders on behalf of Nike.
Contributed to a successful cutover to SAP S/4HANA during an interim senior product management assignment.
Tracked product health, KPIs, adoption, and value from new capabilities.
Helped set objectives and backlog priorities with teams across the business.
Helped the team prioritize features and realize $30M+ in recurring annual value.
Joined Nike during COVID-19 and helped optimize lead times to keep products reaching customers on time through lockdowns.
Helped lead business simulation work that gave Nike teams a sandbox to test changes before moving them into production and use the results to inform decisions.
Created solutions to resolve unplanned product issues, enabling $10M worth of product to reach the marketplace.
Surveyed more than 500 users and used their feedback to improve planning tools, increasing uNPS scores by more than 50 points. Built a feedback dashboard for leadership to track user satisfaction across the products.
Led communications to more than 500 users around key milestones, handling everything from planning and writing to launch.
Product Manager, Automation Capabilities
Best Buy · November 2019–July 2021
Built enterprise RPA and BPM solutions, including Pega BPM, for Best Buy’s Call Center, Supply Chain, and Finance teams.
Owned discovery, roadmaps, OKRs, prioritization, and delivery. Led projects generating $20M+ in value, including the reship and chargeback workflows.
Led a 14-person consulting team.
Led an automated reship and carrier recovery workflow that recouped $10M in its first year live and saved over 30,000 manual hours.
Led chargeback evidence automation to help contest fraudulent disputes, delivering over $7M in annual value and saving over 10,000 manual hours.
Enterprise Product Management Specialist
Best Buy · November 2018–October 2019
Managed product information and life cycles for major and small appliances across online and in-store experiences.
Built vendor relationships and cross-functional processes for accurate product data. Contributed to PDM rollout, merchant intake improvements, and faster data acquisition.
Business Analyst · Contract
Cargill · June–November 2018
At Cargill, I supported SAP deployments to manufacturing plants in Argentina and Mexico City.
Conducted data analysis for the rollout.
Helped with system integration testing (SIT) and user acceptance testing (UAT) before deployments.
IT Analyst
Best Buy · May 2017–June 2018
Supported corporate employees, general managers, remote agents, and field teams with enterprise hardware and software.
Managed ServiceNow tickets and knowledge content, Active Directory administration, and cross-functional troubleshooting.
Founder experience
Founder · Part-time
Suleo Labs · July 2026–Present
Founded Suleo Labs alongside my role at Nike. It helps artist teams research touring opportunities and keep track of leads, outreach, follow-ups, and deals.
Compare artists’ touring history to find markets and venues they haven’t reached.
The catalog holds nearly 29,000 listings for 97 artists across 108 countries.
Education
Bachelor of Business Administration (BBA), Business Administration and Management.
Crown College · January 2014–2017
Business Administration and Management studies.
Wheaton College · 2013–2014
Played college soccer throughout my college years.
Skills & languages
Product strategy, discovery, roadmap planning, cross-functional delivery, UAT and end-to-end testing, risk and dependency management, and change management partnerships.
Jira, Confluence, Airtable, Smartsheet, Tableau, Pega, Microsoft 365, and AI-assisted workflows.
Grew up overseas, mainly in Southeast Asia. Speak Bahasa Indonesia and can also communicate in Malay. Enjoy travel, camping, and sports.